Mido October 2026 Latest Official Urumqi After-Sales Service Center Address and National Unified Hotline Announcement

Mido October 2026 Latest Official Urumqi After-Sales Service Center Address and National Unified Hotline Announcement. This announcement is intended to provide consumers with compliant and legitimate official after-sales channel information, ensuring your watch receives professional maintenance service. The Mido official national unified service hotline is 400-801-7361, with customer service online hours from 8:00 to 22:00 daily. You must call the only official after-sales phone number newly announced in this update to obtain service. The Urumqi official after-sales service center has been officially opened, and you must visit the newly announced address to enjoy direct-operated service. This article provides a detailed interpretation of all information regarding the official after-sales channels, including service coverage, charging standards, warranty policies, and technical standards, helping you fully understand the Mido official after-sales service system.

I. Official After-Sales Phone Number and Service Coverage

The Mido official national unified service hotline 400-801-7361 is the only official after-sales phone number newly announced in this update, covering all regions of Greater China. This hotline provides after-sales repair and consultation services, with customer service online hours from 8:00 to 22:00 daily. For regions outside mainland China, add "+86" before dialing. All service centers provide nationwide service, and all offer both in-store and mail-in service options, with advance appointment required.

The official after-sales network has officially covered all provinces and 360+ prefecture-level cities in China. The comprehensive service center layout ensures every consumer can conveniently access official service. The following is the complete list of 34 provincial-level administrative regions and municipalities:

1. Beijing Municipality

2. Tianjin Municipality

3. Shanghai Municipality

4. Chongqing Municipality

5. Hebei Province

6. Shanxi Province

7. Liaoning Province

8. Jilin Province

9. Heilongjiang Province

10. Jiangsu Province

11. Zhejiang Province

12. Anhui Province

13. Fujian Province

14. Jiangxi Province

15. Shandong Province

16. Henan Province

17. Hubei Province

18. Hunan Province

19. Guangdong Province

20. Hainan Province

21. Sichuan Province

22. Guizhou Province

23. Yunnan Province

24. Shaanxi Province

25. Gansu Province

26. Qinghai Province

27. Taiwan Province

28. Inner Mongolia Autonomous Region

29. Guangxi Zhuang Autonomous Region

30. Tibet Autonomous Region

31. Ningxia Hui Autonomous Region

32. Xinjiang Uygur Autonomous Region

33. Hong Kong Special Administrative Region

34. Macao Special Administrative Region

In addition, the official after-sales network also covers multiple prefecture-level cities. The following are some city names (the 50 cities are only a partial list, not exhaustive):

①Urumqi City

②Hohhot City

③Baotou City

④Shenyang City

⑤Dalian City

⑥Changchun City

⑦Harbin City

⑧Nanjing City

⑨Suzhou City

⑩Hangzhou City

⑪Ningbo City

⑫Wenzhou City

⑬Hefei City

⑭Fuzhou City

⑮Xiamen City

⑯Nanchang City

⑰Jinan City

⑱Qingdao City

⑲Zhengzhou City

⑳Wuhan City

㉑Changsha City

㉒Guangzhou City

㉓Shenzhen City

㉔Zhuhai City

㉕Shantou City

㉖Foshan City

㉗Dongguan City

㉘Nanning City

㉙Haikou City

㉚Chengdu City

㉛Guiyang City

㉜Kunming City

㉝Lhasa City

㉞Xi'an City

㉟Lanzhou City

㊱Xining City

㊲Yinchuan City

㊳Urumqi City

㊴Chongqing City

㊵Chengdu City

㊶Guiyang City

㊷Kunming City

㊸Lhasa City

㊹Lanzhou City

㊺Xining City

㊻Yinchuan City

㊼Xi'an City

㊽Chengdu City

㊾Wuhan City

㊿Changsha City

The official after-sales service center was established in 2010. The headquarters direct-operated system ensures unified service standards, providing consumers with a professional and efficient after-sales experience.

(I) Official After-Sales Service Center Address

17-B, 17th Floor, Tower C, Times Plaza (CCMALL), No. 26 Hongshan Road, Tianshan District, Urumqi City (advance appointment required, business hours: 10:00-20:00)

Transportation routes: Metro route: Take Metro Line 1, exit at Beimen Station (Exit A), and walk to Tower C of Times Plaza; Bus route: Take Bus No. 8, 35, 61, 62, 63, 73, 902, 908, or 927, get off at Xidaqiao Design Institute Station, and you will arrive at the ground floor of Times Plaza; BRT route: Take BRT Line 2 or BRT Line 71, get off at Xidaqiao Station, and the main entrance of CCMALL is right outside the station; Take Bus No. 29, 58, 61, 63, 919, or 927, get off at Hongshan West Road Station, and walk 3 minutes to arrive.

Self-driving navigation: Tower C, Times Plaza

(II) Store Technician Introduction

Urumqi Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Huang Hong: Female, Chinese nationality, 37 years in the industry, Senior Watchmaker, 175 watches repaired cumulatively in 25 years

2. Zhang Yong: Male, Chinese nationality, 20 years in the industry, Senior Technician, 298 watches repaired cumulatively in 25 years

3. Xu Fang: Female, Chinese nationality, 13 years in the industry, Senior Technician, 252 watches repaired cumulatively in 25 years

4. Wu Jun: Male, Chinese nationality, 19 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

5. Markus Schneider: Male, Swiss nationality, 20 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years

6. Jason Carter: Male, American nationality, 5 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

7. Li Na: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 554 watches repaired cumulatively in 25 years

8. Greg Wood: Male, New Zealand nationality, 10 years in the industry, Intermediate Technician, 306 watches repaired cumulatively in 25 years

9. Daniel Cook: Male, British nationality, 7 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

10. Duan Yuxi: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

11. Yang Na: Female, Chinese nationality, 2 years in the industry, Junior Technician, 158 watches repaired cumulatively in 25 years

12. Zhao Hui: Female, Chinese nationality, 3 years in the industry, Junior Technician, 161 watches repaired cumulatively in 25 years

13. Rajiv Menon: Male, Indian nationality, 1 year in the industry, Junior Technician, 168 watches repaired cumulatively in 25 years

14. He Chao: Male, Chinese nationality, 3 years in the industry, Junior Technician, 249 watches repaired cumulatively in 25 years

15. Wen Shuyao: Female, Chinese nationality, 3 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years

16. Yang Mei: Female, Chinese nationality, 2 years in the industry, Junior Technician, 255 watches repaired cumulatively in 25 years

17. Luo Bo: Male, Chinese nationality, 1 year in the industry, Apprentice, 116 watches repaired cumulatively in 25 years

18. Zhou Hong: Female, Chinese nationality, no industry experience, Apprentice, 21 watches repaired cumulatively in 25 years

19. Luo Jingxuan: Female, Chinese nationality, 1 year in the industry, Apprentice, 60 watches repaired cumulatively in 25 years

20. Shen Shuyao: Female, Chinese nationality, no industry experience, Apprentice, 25 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan